Privacy Policy
Last updated: May 2026
Welcome to ElioFlow (“ElioFlow”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, store, and protect information when you use our website generation platform and related services.
By using ElioFlow, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Information you provide directly
• Business name
• Email address
• Phone number
• Service areas
• Business descriptions
• Uploaded images or logos
• Website content
• Customer support messages
• Billing information
Automatically collected information
• IP address
• Browser type
• Device information
• Operating system
• Usage analytics
• Referring pages
• Error logs
• Session information
• Cookies and similar technologies
Payment information
Payments are processed securely by Stripe. We do not store full credit card numbers on our servers.
Stripe may collect: billing name; billing address; payment method details; transaction history.
Please refer to Stripe’s privacy policy for additional details.
2. How We Use Information
We use collected information to: provide and operate the platform; generate and host websites; process subscriptions and payments; improve our services; provide customer support; monitor platform stability and security; prevent fraud, abuse, and unauthorized activity; communicate service updates; and comply with legal obligations.
We may also use anonymized or aggregated data for analytics and product improvement.
3. AI-Generated Content
ElioFlow uses artificial intelligence systems to generate website content and layouts.
Generated content may contain inaccuracies, require manual review, and does not constitute professional or legal advice.
Users are solely responsible for reviewing and approving all generated content before publication.
ElioFlow is not responsible for losses, damages, or claims resulting from generated content.
4. Website Visitor Data
If you publish a website using ElioFlow, information submitted by visitors through your website forms may be collected and transmitted to you.
This may include: names; emails; phone numbers; messages; and service requests.
You are responsible for handling visitor data in compliance with applicable privacy laws.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to: maintain sessions; improve functionality; analyze usage; enhance performance; and detect abuse.
Users may disable cookies through their browser settings, although some features may not function properly.
6. Third-Party Services
We may share limited information with trusted third-party providers necessary to operate the platform, including: Stripe (payments); Vercel (hosting/infrastructure); Supabase (database/authentication); Resend (email delivery); Anthropic (AI generation); analytics providers; and DNS/domain providers.
These providers may process data according to their own privacy policies.
We are not responsible for third-party systems, outages, or practices.
7. Data Storage and Security
We implement reasonable technical and organizational safeguards to protect information.
However, no system is completely secure; no transmission method is 100% guaranteed; and internet-based services inherently carry risks.
By using ElioFlow, you acknowledge these risks.
8. Data Retention
We retain information for as long as reasonably necessary to: provide services; comply with legal obligations; resolve disputes; enforce agreements; and maintain backups and logs.
We may retain archived or backup copies for a reasonable period after deletion requests.
9. Account and Website Deletion
Users may request deletion of projects, hosted websites, and account-related information.
Certain information may still be retained for legal compliance, fraud prevention, financial recordkeeping, security logging, and dispute resolution.
Deleted data may persist temporarily in backups.
10. International Processing
Your information may be processed and stored in countries outside your jurisdiction.
By using ElioFlow, you consent to international data transfers.
11. Children’s Privacy
ElioFlow is not intended for children under 13 years old.
We do not knowingly collect personal information from children.
12. Service Availability
We do not guarantee uninterrupted service, continuous uptime, permanent availability, or error-free operation.
Infrastructure failures, third-party outages, maintenance, or technical issues may occur.
13. Limitation of Liability
To the maximum extent permitted by law, ElioFlow shall not be liable for: lost profits; lost business opportunities; data loss; SEO performance; ranking results; generated content inaccuracies; downtime; domain issues; customer disputes; or indirect or consequential damages.
Use of the platform is at your own risk.
14. User Responsibility
Users are solely responsible for: reviewing generated content; verifying business information; ensuring legal compliance; maintaining backups; and complying with local laws and regulations.
Users must not use ElioFlow for illegal activity, fraud, spam, impersonation, misleading content, or malicious activity.
We reserve the right to suspend or terminate services at our discretion.
15. Changes to This Policy
We may modify this Privacy Policy at any time.
Updated versions become effective immediately upon publication.
Continued use of ElioFlow after changes constitutes acceptance of the updated policy.
16. Contact
For privacy-related questions, contact: support@elioflow.com
17. Consent
By using ElioFlow, creating a project, purchasing a subscription, or publishing a website, you consent to this Privacy Policy.
